50 Reasons Why

There are still people wondering whether their business really needs a website. Or they say: we do not have a business, but a not-for-profit organization: should we have a website? Definitely!

I could easily come up with 50 reasons why you need a website:

1. Promote Your Products
A website allows you to showcase your products for everyone to see. You can explain the benefits, compare it with other products, or show testimonials of happy customers that already bought the product.

There are still people wondering whether their business really needs a website. Or they say: we do not have a business, but a not-for-profit organization: should we have a website? Definitely! I could easily come up with 50 reasons why you need a website:

1. Promote Your Products
A website allows you to showcase your products for everyone to see. You can explain the benefits, compare it with other products, or show testimonials of happy customers that already bought the product.

2. Promote Your Services
It is hard to showcase services in a store, or office. The web allows you to introduce the service, the professionals providing the service, and how several services can complement each other.

3. Promote Your Organization
People buy from people. People support organizations and causes that they believe in. A website is a fantastic tool to promote an organization and build trust - that is, if you do it right... A well-developed website can convey trust and credibility, making people to buy from you, or support you.

4. Promote Yourself
Whether you are a professional looking for a job, or an expert in your industry: you can show that to the whole world by having a comprehensive website. The use of an associated email address also increases perceived professionalism: a letter from someone at me-the-expert.com will certainly open more doors than an email from a hotmail account.

5. Promote Your Ideas
Political campaigns are now all over the web. A website can be a powerful way to promote your ideas, and build a following of like-minded people. Or you can just write online journals ("blogs") to ventilate some of your thoughts and concerns.

6. Promote Your Events
Have a fundraising event? Want to promote your business with seminars, workshops or a tradeshow? You will increase awareness when you create a website for the event. Show dates, programs, prices and riving directions - to name but a few features that will be greatly appreciated by your target audience.

7. Sell Your Events
Want to take it a step further? You may even want to consider selling (or pre-ordering) tickets for your events on a website. Shorter line-ups, less expenses: it sounds like a good idea to me...

8. Sell Your Organization
Whether "selling your organization" is a figure of speech (to convince people) or a true selling effort, a website can be considered a very valuable asset to your organization.

9. Sell Your Services
A website can be a great tool to not only promote, but also actually sell your services. You can automate many repetitive tasks, such as registration, billing, collecting and much more. Whether you are selling phone services or speaking engagements: you can effectively do it with a website.

10. Sell Your Products
A few years ago, after all the dot-boms, people lost faith in e-commerce. Now e-commerce is booming. Gift moments like Christmas and Valentine's Day show record sales numbers, and money-guzzling giants like Amazon are starting to make money. Offering a great user-experience and minding usability is the key to success.

11. Save Costs
By integrating systems and automating certain tasks you may be able to actually save costs. For instance, by integrating your e-commerce website into your inventory and accounting systems. Build extranets to connect with suppliers and clients alike. You can provide downloadable documents on a website rather than mailing them out. The opportunities are endless.

12. Build A Community
Want to be perceived as a leader? Want people talking about you, or provide a platform for people to share ideas and ideologies? A website, especially with a forum or bulletinboard, can be a great help in building an online community. It may even be the cement that keeps an offline community together, because of its empowering character and 24/7 availability.

13. Share Pictures, Sound And Other Files
I just watched wedding photos, I enjoy watching funny commercials from all over the world, I like listening to music - on a website. You can use it to share Media Kits, sound bites, or PowerPoint presentations. A website is a great tool to exchange multi-media.

14. Offer Service 365/24/7
This may not be of great value to you (it may even be a burden...), but to your customers it is very empowering and important. The Internet puts the web browser in control - and if you are not there, you will be more and more passed over in favour of an online competitor.

15. Answer Frequently Asked Questions
Answering the same questions over and over again can be a great waste of money and employee morale. A carefully crafted list of Frequently Asked Questions (FAQs), posted on a website, can reduce the stream of repetitive questions so your Customer Support department can actually start supporting customers, and your Sales Department can really devote their time to selling!

16. Improve Branding
Branding is a way to differentiate your product, service or company from its competition, and create loyalty. The content of a website, its style and tools such as newsletters allow for many ways to differentiate yourself, make the visitor feel good about you, and build loyalty. More worrisome: if you do not do this, a competitor may snatch not only your prospects sales, but also their loyalty away from you with their website! Eat, or be eaten!

17. Reach A Local Market
More and more people use locally defined keywords in the search engines, which indicates that they use the Internet do find local information. "Used cars Toronto" or "Guelph real estate" are obvious, but mentioning a website in a local ad may do wonders in terms of converting a reader into a customer.

18. Reach A Regional Market
A website is one of the easiest tools to expand your exposure into a wider geographical area. Want to move your business from just Fergus into the whole of Ontario? A website allows you to do that.

19. Reach A National Market
Political campaigns are just one example where websites are being used to service a National audience. Offering a National specific version of your product, such as Tylenol.ca, is another one. You allows you to offer information about specific national tax and delivery charges, or appeal to National pride.

20. Reach A Global Market
If your target audience is "the world" then you really need a website. But you knew that already, didn't you ;o)

21. Reach An International Market
If you target specific International markets it may be highly effective to design dedicated websites for them. By targeting your US customers on a ".com" site while servicing your Singaporean clients with a ".com.sg" site you are able to cater to the specific needs and expectations. It allows you to avoid confusion by separating different currencies, taxes, fees and prices onto different websites. You may even want to consider offering websites in different languages, such as a website in Chinese, Bahasa Melayu or Tamil for your loyal customers who prefers this language.

22. Reach A Specialized Market
Do you sell cat and dog helmets? Are you into women's accessories or biotech products? Whatever niche market you may service, a website will expand your possibilities of promoting or selling your product or service - wherever in the world your prospects may be.

23. Test New Products And Services
With a little bit of help from search engines and directories, or by linking from high-traffic websites, you can create a new website to test new products or services. You may even keep quiet about the fact that you are behind this new product or service site. A dedicated website can prove to be a very valuable test case before fully launching your new success - or quietly taking it off the market again if the market is not quite ready yet ;o)

24. Solicit Feedback From Customers
A contact form on a website can provide you with a lot of valuable information from customers, prospects and other interested people. You may even get them to take an online poll - especially if you say they can win a prize as a reward. And if the stakes are high enough, the free word-of-mouth promotion will start automatically...

25. Start A Movement
Want cheaper ERP prices? Want to preserve a local nature trail? A website is a most effective way to promote your viewpoint, recruit volunteers, build a community (by adding an online forum), make press releases available, and much, much more.